What is a Care Manager?

A care manager is a professional who evaluates, advises and guides seniors and their families through the maze of long term care services and provider options. Geriatric care managers are usually licensed professionals, primarily social workers, counselors and nurses, who have extensive training and experience working with individuals and their families who need assistance with caregiving issues. Care managers have experience, industry contacts, and knowledge of public and private services in their community, along with being thoughtful listeners and creative problem solvers.

Why choose an INDEPENDENT Care Manager?

two-elderly-womenMany companies offer care management services as part of a portfolio of services, which includes in-home caregiving. WE DON'T, AND HERE IS WHY. As you might imagine, should there be a need for caregiving services, these companies only present the option of working with their company. For over 25 years we've prided ourselves on avoiding this potential conflict of interest, and continuously kept tabs on a plethora of caregiver agencies in our area. Because we're an independent Care Management company we're confident that our recommendations will be just the right fit for your situation. We believe that is why so many physicians, trustees and elder law attorneys recommend our services. You'll get an honest, unbiased assessment and a recommendation for continuing services that you can trust.

Why work with a Care Manager?

Initially family members employ care managers for an initial assessment and care plan. They get an unbiased and accurate perspective on their loved one's needs. Many families (especially those who live a great distance from their aging parent or relative) hire Care Managers on an ongoing basis to oversee the plan and to quickly respond to emergencies.

The services of a care manager can save a family stress and provide expertise in resolving complex issues. In many instances the care manager can also offer cost-effective solutions that save money for the client. Usually a family is experiencing this journey for the first time and is challenged as they navigate through these uncharted waters. We've been through this many many times with many many families. Care managers have knowledge of complex healthcare, financial and relationship issues, local resources and the need of seniors to remain as independent as possible.


If you are considering using a care manager, the National Association of Professional Geriatric Care Managers suggests you ask seven key questions. See these 7 questions on our FAQ page.

We develop unique flexible care plans based on the needs and desires of the senior and family members. Among the services we provide are:

  1. Perform comprehensive assessments which includes the client's medical history, an assessment of cognitive abilities, functional and emotional status, assessment of strengths and existing social support, and a basic financial overview to determine which services are within a seniors budget.
  2. Develop a care plan for short-term and long-term goals.
  3. Develop long range care plans for seniors or disabled adults who may need care in the future.
  4. Implement and monitor the care plan, and modify based on ongoing assessments.
  5. Access, implement and coordinate homecare services.
  6. Assist with placement in retirement community, assisted living facilities or skilled nursing home care.
  7. Monitor the care of a family member in a nursing home, assisted living facility, or utilizing in-home care.
  8. Manage care for a loved one whose family is out-of-town and act as a liaison between the client and their out-of-town family.
  9. Be an advocate for the care recipient and their family with physicians, insurance, hospitals, nursing homes, home care services and retirement communities.
  10. Coordinate medical appointments and medical information, with the option to accompany to key medical appointments.
  11. Respond to medical and household emergencies.
  12. Provide personal counseling to the senior concerning transition, medical issues, anxiety management and issues of grief and loss.
  13. Proactively find appropriate solutions to issues as they arise.
  14. Assist families in thoughtful decision making and provide conflict mediation when needed.
  15. Educate seniors and families about the benefits options available to them including community, state, and federal programs.
  16. Provide referrals to knowledgeable and ethical Elder Law Attorneys and/or Independent Financial Advisors.
  17. Money management such as paying bills, tax prep, and keeping accurate records, if desired.
  18. Assume Power of Attorney or Guardianship, if desired.